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Privacy Policy

Privacy Policy

Last Update: 12.11.2025


1. General Principles

MysticChart is committed to protecting the privacy of its users. All personal data is processed in accordance with Turkish law (KVKK) and, where applicable, the GDPR.

2. Information We Collect

We may collect the following information: - Full name - Email address - Date, time, and place of birth - Payment details - (Optional) WhatsApp number for delivery updates

3. Purposes of Processing

  • Collected data is used for: 
  • Order processing, preparation, and delivery
  • Invoicing and financial recordkeeping
  • Customer support communication
  • Site analytics and performance improvement​

4. Data Retention

Financial data is stored for 10 years in accordance with tax law. Other customer data is retained for up to 3 years after the service relationship ends.

5. Data Sharing

Data is shared only with service providers (e.g., payment processors, invoicing systems) or when required by law. No personal data is sold to third parties.

6. User Rights

You may request access, correction, deletion, or restriction of your personal data at any time by emailing [email protected]s.

7. Security

Data is securely stored on protected servers and transmitted via SSL encryption.

8. International Users (GDPR)

For EU/EEA residents, data is transferred from the EU to Turkey under lawful safeguards such as contractual clauses. You have rights under GDPR, including access, rectification, erasure, and complaint to your local data authority.

9. Updates
This policy may be updated periodically. The latest version is always available on our website.​